![]() ![]() Now what was really crazy is that the booth they finally sat us as was one that was available the ENTIRE time! And being serviced by a gentleman that was working that portion of the floor that entire time HIGHLY PRICED: maybe it was just me, but for the amount of food and the MEDIOCRITY that came along with it.atrocious to say the least! I really don't mind paying but I'd like to get what I pay for and the meal did nothing for my fame and I. I tried to rationalize the WHY and I've come up with nothing. There were others waiting before and after us as well but the booths were scattered across the restaurant and just empty. Novem12:48pm Shanga Hankerson/Facebook Kevin Winter/Getty Images In 2016, World Famous Chicken & Wafflesformerly known as Gladys Knight ’s Chicken and Waffleswas shut down by the. What I did not anticipate is waiting for close to an hour although SIX booths were completely empty. CUSTOMER SERVICE: I was warned that the wait could be long. If you are in Atalanta do not go to Gladys Knight's restaurant.My family and I were very much so looking forward to scratching this visit off the bucket list but we were sorely disappointed To not waste your time let me just state the main issues: poor customer service, highly priced meals, mediocre flavored meals at best. To top it all off, the food was ok at best. The check was full price, when we had complained to the manager about the error with my meal he said they would not make any adjustments to the check because I was taking it with me. Atlantans will have to live without some of the city’s most famous chicken and waffles for at least two days. The first time we saw the waitress after she took our order was when it came time for us to ask for the check. I immediately asked for a to go box so I wouldn't hold up the rest of the group. By the time my food had arrived the rest of the group had finished eating. ![]() However, the only vinegar they had was white vinegar. My girlfriend had ordered collard greens with her meal, she likes vinegar with them. They did not bring any hot sauce, ketchup or any other condiments, we waited a few minutes but after not seeing any employees, we finally asked people at the table next to us if we could have theirs since they were finished eating. Our waitress was not involved in delivering our food. ![]() they took my plate back, the rest of the group went on ahead and ate their meal. My chicken fingers had been dipped in honey hot sauce, not honey mustard on the side. I made a simple order of chicken fingers with honey mustard on the side. When she finally came back five minutes later to get our drink orders we were ready to order. However, it was almost ten minutes before our waitress came over to tell us she would be just a minute. We were seated in the time frame we were given. When two of us were forced to stand due to lack of room on the benches we were told we could either squish together on the benches or wait outside, apparently standing is a fire hazard. ![]() The small restaurant had two benches for waiting. If the lights weren't on, we may have thought the place was out of business. The experience started out poorly when we were told it was four blocks down the road, and ten blocks later, about a block past the homeless shelter if you get lost, we found the restaurant. Gladys Knights Chicken & Waffles Concepts: Terrible service - See 853 traveler reviews, 166 candid photos, and great deals for Atlanta, GA, at Tripadvisor. The other couple, being fans of the food network, wanted to check out Gladys Knight's restaurant while we were there. I recently travelled to Atlanta for the first time with my girlfriend and another couple we are friends with. ![]()
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